Answers

Questions answered

Find clear answers to common questions about our machines, solutions and support.

Questions

The answers you need about our machines, solutions and ongoing support.

What machines do you represent?

We partner with Atexco, DGI-d.gen, Fedar and Diferro for direct textile and heat transfer printing. We also stock exclusive machines from other manufacturers. Each brand brings its own strengths to the market.

Do you offer technical support?

Yes. We support customers through installation, training and ongoing troubleshooting. Our team stays with you long after the sale to ensure your workflow runs smoothly.

What is the transition from AluBest?

AluBest has evolved into The Color Company. We maintain the same commitment to our customers while expanding our portfolio and technical capabilities. Existing customers receive the same level of service under our new name.

Can you help with workflow setup?

We design complete printing workflows tailored to your operation. This includes machine selection, heat transfer systems, consumables and staff training. We treat each shop as unique.

Do you work with agencies?

We do. Agencies often need reliable partners who understand both production and client demands. We help you build solutions that scale with your business.

Still have questions?

Reach out directly to our team.

Installation support

We handle setup from delivery through first production run.

Training and guidance

Your team learns the machine and workflow inside and out.

Ongoing partnership

Technical support and troubleshooting whenever you need it.

Ready to move forward?

Our team is here to answer what you need and guide your next steps.

Get in touch

Contact us

Tell us what you need and we'll respond quickly.

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